At Virtual Doxx, we take security very seriously.

The primary Virtual Doxx web server is located in a secure data center and supported by professionals 24 x 7 x 365.

Our data center, servers, and software are all designed to ensure the security and confidentiality of your business records:

Data Center
	Located at the edge of downtown Dallas, TX 28,000 square foot facility Staffed around the clock Uncompromising standards for security, power supply and environmental controls Focus on connectivity, redundancy and resilience Unaffected by recent hurricanes
Network
	Multiple carriers with diverse building entrances Fully redundant Cisco architecture using 12008 routers and 6509 Layer3 switches HSRP failover protection Dual network feeds to each customer 100% Service Level Agreement
Power Systems
	Leibert and Powerware UPS with 12, 208, 220VAC available Maintainance by-pass 2400 amps DC plant 100% diesel generator backup with auto start and auto transfer switch Generator capacity equal to building utility service A and B DC plants totally diverse Fuel capacity exceeds 24 hours Fuel delivery contract with 2-hour guarantee
Environmental Controls
	Constant ambient air temperature of 68F (+/- 2F) Liebert air Under-floor cooling Humidity control via Liebert units
Security and Access
	24x7 on-site technicians Multiple layers of 24x7 security cameras, card readers, and key pads Access to equipment area 24x7 via card key and key pads Non-customers enter equipment area by escort only All cabinets, cages, and suites are locking, with security upgrades available Facilities are monitored with 24 hour recording and 5 day video storage
Fire Suppression Systems
	Pre-action sprinkler rated for telecommunication equipment/computer room Integrated smoke/heat detector system
Web Server
	3.4ghz Pentium 4 with 3 X 200GB SATA disk drives, configured as RAID 5 Even if a disk drive fails, the server and database remain online Online 24x7x365, except for rare, scheduled outages A second server, located in New York, is available as a redundant backup
Database Backups
	Nightly Database Backups Copy of backup transmitted to a Server located in New York or North Carolina
Encrypted Communications
	Web server has a 128-bit SSL Certificate from GeoTrust, for secure, encrypted communications
Passwords
	Each User is assigned a separate UserID, with an encrypted password Secure Logon required for access to database
Downloaded Software
	All software downloaded to the PC client during installation is Signed with a Developer Certificate from Thawte/Verisign This Certificate ensures that the software has not been tampered with and identifies Virtual Doxx, LLC as the software developer